The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army.

14th Regiment Royal Artillery provides a foundation of excellence, preparing new Gunners for their initial regimental employment and supporting the training and development of the wider Royal Regiment. It is located within Larkhill Garrison, north of the City of Salisbury, Wiltshire.
The Regiment delivers a wide range of Initial Trade Training activity (for Royal Artillery soldiers and officers) and facilitates Subsequent Trade Training and Equipment Support for the Royal School of Artillery.

The Regiment also delivers experimentation and innovation for the Royal Regiment, working closely with Land War-fare Centre's Experimentation and Trials Group, alongside other cap badges and capabilities.

This role is located in Larkhill and provides support to the officers, soldiers and their dependencies of at 14th Regiment Royal Artillery and the Royal School of Artillery.

This position is advertised at 37 hours per week. You will be required to carry out, out of hours duty cover from home via a mobile on a rota basis. This duty will be paid in line with current Civil Service expenses.

This is an exciting opportunity for a dynamic and Adaptable individual who likes to make a difference to people's lives, to join a very active welfare team, providing welfare support and advice to all serving personnel and their dependents, with no two days the same.

Key responsibilities:

• Line management duties of one Civil Servant.
• Providing primary welfare support and advice to all the units officers, soldiers, and their dependants.
• When required brief the Commanding Officer (CO) and the Unit Chain of Command (CoC) on specific welfare cases, liaise with military and civilian welfare agencies on behalf of the CO and represent the Regt at Garrison / Brigade / Divisional welfare meetings.
• Remain current in welfare policies and procedure and manage concise case files adhering to extant data protection policies. You will also be expected to assist in drafting and co-ordination of the CO's welfare policy.
• Conduct all work within the 'Code of Confidentiality'.
• Advise the CoC in its dealings with an individual and or general welfare issues in accordance with cur-rent policy.
• Working collaboratively with the Unit Welfare Officer and the Military Unit Welfare Warrant Officer to enhance military operational effectiveness.
• Represent the welfare team at Unit Health Committee (UHC) meetings and CO's Orders Group in the absence of the UWO and undertake mandatory and skill gap training when required.
• Act as the CO's representative for welfare support, providing a focal point for all ranks, as well as the interface for dependants.
• Act as a conduit on welfare matters and concerns between families and CoC in accordance with the code of confidentiality.
• Establish and maintain links with external welfare support agencies and social services, child services and other agencies on behalf of the Regt.
• Mandatory courses will be the UWO Pt 1&2 courses, Mental Fitness Certificate, Safeguarding and Domestic Violence awareness.
• Be the first point of contact for staff including trainees and under 18s who may be suffering from mental health, wellbeing or struggling with any other issues that may affect their performance and ability to deliver.
• You will be part of the welfare team, and you will be an integral part of the School's Unit Health Committee forum discussing sensitive and medical in confidence issues.
• You will bring a positive approach to wider site initiatives, including families' days, military children's events and community/charity events promoting collaborative working and networks enforcing the positive relationships we have with internal and external partners.   
• You will have the opportunity to work in a mixed team of military and civil servants as part of a wider team to provide advice, guidance and personnel support to the executive management and to Sub-Unit's service personnel to protect and sustain military operational capability. 

Essential Skills:

• Organised, a good communicator with great interpersonal skills as well as a self-starter.
• Strong communication skills, both verbal and written.
• Sound IT Skills and with numerical and literacy skills.
• Ability to work on own initiative and with minimal direction.
• Excellent interpersonal skills and emotional intelligence - approachable, tactful, empathetic, diplomatic and non-judgemental.
• High level of Emotional Intelligence (EQ) and ability to make a difference to peoples lives.
• Remains calm whilst under pressure.
• Understand the boundaries and confidentiality of each individual client.
• Competent in the use of Microsoft IT applications.
• Hold a valid UK Driving License.

Desirable skills:

• Has the ability to manage competing priorities.
• Enjoys working in an ever-changing environment and relish the challenge to respond quickly to emerging issues.
• Highly motivated and strong organisational skills.
• Previous welfare provision experience (Military or Civilian).

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Working Together
• Seeing the Big Picture
• Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace
• Working Together

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other benefits for Army civil servants include:

•  25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service
• Highly competitive pension scheme
• Personal and professional development of skills
• Alternative working patterns for many roles
• Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
• Enhanced parental and adoption leave
• 6 days special leave per year which can be used for volunteering activities
• Learning and Development
• Free onsite parking and on a regular Devizes / Salisbury bus route
• Onsite shop and a Costa Coffee shop
• Free use of gym for members of the Civil Service Sports and Leisure Club
• The Royal School of Artillery fully supports the Civil Service recognition and reward scheme

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. 

Job contact :

• Name : Jacqueline Harvard
• Email : [email protected]

Recruitment team

• Email : [email protected]