Are you driven and ready for an exciting opportunity which will make a real impact? This is a challenging and fulfilling role that requires pace, impact, sensitivity, and compassion.  

The multidisciplinary teams within IBCA's Digital Service Directorate are organised around delivering our mission and priorities:

• To create a user-centred, empathetic end-to-end service at the heart of IBCA;
• To provide the means of paying compensation to those eligible;
• To iterate our service through starting small and scaling fast, through a test and learn approach. 
  
  

We are looking for 5 enthusiastic and talented Business Analysts to help us achieve our mission and priorities. You will be working across the whole end-to-end journey, improving the experience for people who are making a claim for compensation as well as the staff who are supporting them. This is a unique opportunity that will make a real difference to people.

Opportunities to move to the new Infected Blood Compensation Authority (IBCA).  At the moment all IBCA roles are hosted by Cabinet Office within the Civil Service. However, once IBCA becomes operational, it is anticipated that most of these roles will transfer to IBCA, which is a new Arms Length Body (ALB) separate from the Cabinet Office. Roles that transfer to IBCA from Cabinet Office will maintain the same or substantially the same terms and conditions of employment that are overall no less favourable. It is anticipated that employees who move from Cabinet Office to IBCA will be able to continue to participate in the Civil Service Pension arrangements with no break in their pensionable service. Roles commencing after IBCA has become operational will be with IBCA itself on similar terms and conditions. All successful candidates will receive full details of the terms and conditions of employment for their role with their formal job offer.

Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.

As a Business Analyst in IBCA, you will be working at pace working with a multi-disciplined team to conduct analysis that allows us to meet user and business needs

You will undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology. You will identify areas for improvement, explore feasible options, analyse the effects of change and define success measures. You will identify and elaborate user and business needs to enable effective design, development and testing of services and business change. You will ensure new products and services meet business and user needs, and are aligned with organisational goals. You will understand any business and policy constraints that need to be considered, and assess the implications.

Responsibilities

Key responsibilities include:

• Lead workshops, interviews, focus groups and utilise other BA techniques to effectively understand the business problems and user needs; 

• Identifying opportunities to improve business performance within a project or programme; 

• Advising on the approach to identify, investigate, analyse and communicate complex business problems and opportunities within a project or programme; 

• Ensuring solutions align with business goals and objectives, and business / user needs, and achieve the required outcomes and expected benefits; 

• Ensuring your proposed solutions align with organisational vision and strategy; 

• Work closely with other professions in a multi-disciplinary team to influence design and development of solutions and services.
  
  

Essential criteria

• Significant experience of working as a Business Analyst in a digital environment;
• Strong communication skills, with the ability to build long-term strategic relationships including where there may be conflict or competing priorities;
• The ability to identify issues or opportunities and see them through to resolution, influencing stakeholders and managing relationships effectively throughout;
• Experience of working with limited direction to translate business drivers, goals and constraints into business objectives;
• Experience of working in multi-disciplinary teams, using agile or other project methodologies;
• Knowledge of different methodologies and of helping teams to adopt a range of Agile tools and techniques to undertake business analysis;
• Taking an active part in communities of practice activities, also encouraging and supporting other members.
  
  

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Working Together
• Delivering at Pace
  
  

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
  
  

At application stage you will be required to complete a CV and a (max 750-words) Statement of Suitability.

Please use your statement of suitability to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with reference to the essential criteria in the person specification section of the job advert.

Should a large number of applications be received, an initial sift may be conducted using 'Significant experience of working as a Business Analyst in a digital environment'. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview

At interview stage you will be assessed on behaviours. 

Expected timeline (subject to change)

Expected sift date - w/c 22nd May 2025
Expected interview date/s - w/c 16th June 2025
Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable Adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

• Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs. 
• Complete the 'Assistance required' section in the 'Additional requirements' page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.
  
  

Further information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

If successful and transferring from another Government Department a criminal record check may be carried out.

New entrants are expected to join on the minimum of the pay band.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. 

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Feedback will only be provided if you attend an interview or assessment.

Job contact

• Name: IBCA Recruitment Team
• Email: [email protected]
  
  

Recruitment team

• Email: [email protected]