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Deputy Director, Head of End User Compute Services

  • 14/05/2024
  • £75,000.00 - £110,000.00 /yearly
  • Part Time & Permanent
Job expired!

Job Overview

Job Type

Part Time & Permanent


£75,000 - £110,000 yearly

Date Posted:


Expiration date:


Additional Detail

Job ID


Job Description

London (region), North East England, North West England, West Midlands (England), Yorkshire and the Humber

Job summary

This position can be based at any of the following Locations:

Birmingham, London, Manchester, Newcastle-upon-Tyne, Sheffield

Job description

For full details about the Role, Key Responsibilities and Person Specification, please download and review the Candidate Information pack

Person specification

As Deputy Director, Head of End User Compute Services, you will:

Leadership & Strategy

  • Lead, motivate and develop a team of around 200 professionals across multiple locations, building a progressive and inclusive culture that has customer focus at its core.
  • Develop a compelling vision, strategy and transformation roadmap for End User Compute Services, to ensure that services meet the evolving needs of our users.
  • Ensure this vision and strategy is aligned to the wider Justice Digital strategy and roadmap.
  • Provide visible leadership for End User Compute professionals, role model positive behaviours and professional excellence.
  • Communicate key messages, drive communities and provide a voice for the function, inspiring and creating a team that individuals feel proud to be a part of.
  • Work as part of the Technology Services Leadership team to set strategy and direction, create a shared sense of purpose, and ensure that collectively we are achieving our overarching goals.

Service and Technology Transformation

  • Build an understanding of flexible working trends, emerging technologies and delivery methods to inform the change agenda for End User Compute services.
  • Work with business partners and other colleagues to prioritise change, both incremental and transformational, within available funding.
  • Take responsibility for the delivery of change, using agile delivery methodologies and a proportionate approach to risk to deliver at pace.
  • Develop and deliver service roadmaps for all End User Compute services.
  • Ensure End User Compute services perform to agreed standards.
  • Implement appropriate tooling and processes to effectively manage End User Compute services, working proactively to prevent problems, and quickly identifying and rectifying problems where they do occur.

Financial and Commercial Management

  • Manage a budget of £150m+, prioritising spend to deliver value for money, and continuously seeking opportunities for cost savings and efficiencies.
  • Secure additional funding as required for the delivery of change to the services through effective demonstration of both return on investment and wider benefits.
  • Work with colleagues to ensure the performance and risk of existing suppliers and contracts is robustly managed.
  • Develop good working relationships with existing and future suppliers, setting the direction for the future commercial strategy for infrastructure services.

Line management

  • Line management of 6 Grade 6 leaders, each of which manage a deeply specialised area that impacts all users of Justice Digital Services.
  • The combined End User Compute teams have around 120 staff currently and are predicted to grow to around 200 as we deliver our in-sourcing agenda over the next 12 months.
  • The Deputy Director, End User Compute Services role is outlined in red in the organisation chart to the right.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

To apply for this post, you will need to complete the application process though our chosen executive search provider, People Scout, accessed via the following link Job description - Ministry of Justice (


We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Leadership
  • Seeing the Big Picture
  • Changing and Improving
  • Managing a Quality Service
  • Delivering at Pace
Alongside your salary of £75,000, Ministry of Justice contributes £20,925 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.


Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
For full details of the Selection Process and Recruitment Timeline, please view the Candidate Information pack.

Feedback will only be provided if you attend an interview or assessment.
This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team

Further information

Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:


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