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Document Services Manager

  • Public sector
  • London
  • 06/05/2025
  • £28337.00 /yearly
  • Full Time & Permanent
Job expired!

Job Overview

Location

London

Job Type

Full Time & Permanent

Salary

£28,337 yearly

Date Posted:

06/05/2025

Expiration date:

18/05/2025

Additional Detail

Job ID

25956

Work Location

Remote and/or Onsite

Job Description

London, London (region), TW9 4DU

Job summary

We are looking for a Document Services Manager to oversee the operation of one of our repositories, or associated areas, and line manage a team of up to eight people. The successful applicant will have the potential for managing and developing teams, if not demonstrable experience of doing so.

As a custodian of over 1000 years of iconic national documents, this person will be highly motivated, with the ability to stay calm under pressure and have experience of delivering to a deadline. They will also be a team player with excellent interpersonal skills, and a methodical approach.

Working collaboratively with the other repository managers, they will be operating in a busy environment to deliver an important service to our circa 37,000 annual reading room visitors.

If this sounds like you, join us here in beautiful Kew, just 10 minutes walk from the Overground and Underground stations. Staff can expect a range of benefits including a Civil Service Pension, discounts at local businesses, wellbeing resources and we also have an on-site gym, restaurant and staff bar.

This is an onsite role with a standard working pattern of Monday to Friday, plus overtime on every third Saturday. Every six weeks, on Tuesdays and Thursdays, you would have a later than start e.g. working 11am-7pm.

This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department.

Job description

Full job description attached (see below).

Person specification

Essential criteria:

  • The potential for managing and developing a demand-led customer facing team

  • Excellent communication and interpersonal skills

  • Proven ability to work under pressure and meet deadlines

  • High level of self-motivation and attention to detail with the capability to motivate others

  • Proven organisational and resource management capability (e.g. allocating the time of a team to ensure that essential tasks are completed)

  • Excellent co-ordinating and liaising skills when working with colleagues from a variety of teams and departments

  • IT literacy (competent user of Microsoft Office: Word, Excel, and PowerPoint)

 

How to apply

If you are an internal applicant: please do not use the link on this page. Please apply via your employee Workday account.

If you are an external applicant: to submit your application please click the 'Apply at advertiser's site' button on this page.

You will be asked to provide details of your work experience and write a personal statement, not exceeding 1200 words. In your personal statement please explain, using examples, how you meet the essential criteria given above. You may draw on knowledge, skills, abilities, experience gained from paid work, domestic responsibilities, education, leisure interests and voluntary activities. Please note selection for interview will largely be based on the information you provide in this section.

We understand that you might use artificial intelligence (AI) and other resources to assist with your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesnt include ideas or work that isnt your own. We encourage you to showcase your unique knowledge and skills using your own voice.

Alongside your salary of £28,337, The National Archives contributes £8,209 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Generous benefits package, including pension, sports and social club facilities, onsite gym, discounted rates at our on-site cafe and opportunities for training and development.

Any move to The National Archives from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk;

Selection process details

Reasonable adjustments:

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

  • Contact The National Archives via [email protected] as soon as possible before the closing date to discuss your needs
  • Complete the 'Assistance required' section in the 'Additional requirements' page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact The National Archives via email: [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

 
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