Application process
To apply you will need to complete a CV and personal statement (no more than 750 words) for assessing your Experience.
We want you to demonstrate the essential criteria in the best way possible. To help, there's information on the application process. Including what Civil Service Success Profiles are, and how to write your CV / personal statement. And attached below is guidance with further tips.
Your personal statement will be assessed based on your experience in relation to its applicability of this role. The experience indicators being assessed are:
- Experience of leading and delivering service management practices and developing these in line with strategic priorities
- Experience of leadership with a variety of stakeholders with conflicting interests
- Experience of working with quantitative and qualitative data to inform service improvement outcomes
Your personal statement should be a maximum of 750 words and we recommend a minimum of 250 words for each of the bullet points above.
Should a large number of applications be received, an initial sift may be undertaken using the lead Experience criteria. Which is: experience of delivering effective service management.
Selection process
If successful at the sifting stage, you will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence. Candidates will be assessed on Behaviours, Strength and Experience. The interview process will include a presentation, details will be shared with shortlisted candidates prior to the interview.
At the interview youll be asked to briefly talk through this (approx. 5 mins) and answer any questions. You will also be asked Experience, Behaviour and Strength based questions.
Expected timeline (subject to change)
Expected sift date w/c 16th December 2024
Expected interview date/s w/c 13th January 2024
Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk.
Please note that this role requires CTC clearance, which would normally need 3 years UK residency in the past 3 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.
