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Head of Content

  • Financial Services
  • Cirencester
  • 18/05/2024
  • Permanent

Job Overview



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Date Posted:


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Additional Detail

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Work Location

Remote and/or Onsite

Job Description

If the link to apply for no longer works this may be because the job opportunity has closed early. We occasionally close vacancies early due to high volumes of applications. We would therefore recommend you complete your application prior to the closing date which is for guidance only.

St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.

We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.

Location: Cirencester Office

Workplace Type: Hybrid

Employment Type: Permanent 

Seniority: Mid-Senior Level

The Head of Content will lead the editorial and publishing functions within the marketing department at St. James’s Place. This pivotal role involves crafting content that improves conversations between St. James’s Place, its Partners, and their clients and prospects. You will lead all aspects of a content hub producing a wide range of content types, ensuring consistency with the SJP narrative and advice framework.

This role requires fluency across multiple channels including print, online, F2F, eCRM, Partnerships, and advertising, and requires a keen understanding of channel-specific nuances.

What you'll be doing:

  • Being responsible for the entire content function within the marketing department.
  • Collaborating closely with various departments and interpreting their briefs to create high-quality content.
  • Working with agencies to ensure the delivery of outstanding content.
  • Ensuring all published copy meets the highest standards.
  • Crafting targeted and channel-appropriate content for brochures, emails, websites, and social media.
  • Identifying and promoting newsworthy stories that position SJP as a thought leader.
  • Writing clear, compelling, and original copy, and revising content as needed.


Who we're looking for:

  • Experience: Significant professional writing experience, preferably within a media company or agency. Prior experience at a senior copywriter level is essential.
  • Skills: Deep understanding of creative processes, digital media, and operational streamlining. Strong record in crafting standout copy and outstanding customer service skills.
  • Knowledge: Familiarity with compliance, regulatory standards, and data protection. Financial services experience is a plus but not crucial.
  • Problem-Solving: Ability to communicate sophisticated concepts in engaging ways and ensure consistent, optimized content across the business.
  • Interpersonal Skills: Strong influencing skills, assertiveness, and the ability to lead and empower others. Excellent senior stakeholder management and collaboration abilities.
  • Financial Management: Experience in managing a budget of circa £500k.
  • Special Requirements: Willingness to travel as needed. The role includes chairing the Content Community and representing Marketing in strategic sessions.


What's in it for you?

  • Private Medical paid for by Company.
  • Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
  • Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching.
  • Parental leave – 6 months full pay.
  • 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday.

*Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits).

Flexible Working

We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation!

Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

Reasonable Adjustments

We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at [email protected]

What's next?

Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.



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