Part time Trainee Advice Caseworker (Benefits, Housing, Social Care)

Starting salary £24,000 - £25,500 (pro-rata 3 days per week)

Based in Teddington / home working mix

Are you a person living with a disability or long term health or mental health condition who would like an opportunity to train as an advice caseworker, helping clients to get the welfare benefits they are entitled to and resolve housing or social care issues that make independent life more difficult?

Ruils is a charity that supports disabled adults and children, people with long-term health and mental health conditions to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and their families. We enable individuals to have choice and control over the way in which they get their support.

The Pathways Service provides information and advice to clients, helping them to negotiate welfare benefits, housing and social care systems. Our advisors support clients to navigate these complex systems, providing them with the tools and information they need. In addition to this we help individuals to appeal Benefit decisions and make and appeal Housing applications. This person-centred service enables disabled people to have more choice and control to live the life of their choice.

This part time role would suit a person living with a disability, including long term health or mental health conditions. No previous experience is required and full welfare benefits, housing and social care system training is provided. You will be training with a network of other trainee advice workers in other DDPOs (Deaf & Disabled People’s Organisations) across London. Initially you will be supporting our senior caseworker with admin support and triaging clients, gradually taking on clients as you gain experience, knowledge and confidence.

Please apply in writing with a CV and cover letter, stating your current salary to Viv Sage our HR Consultant at Better Talent.

Viv Sage [email protected].

Closing date: 29th September 2023

We are committed to ensuring that our recruitment processes are barrier-free and as inclusive as possible for everyone. We particularly welcome applications from disabled applicants. This includes making adjustments for people who have a disability or long-term health condition. If you would like us to do anything differently during the application process, such as apply in an alternative format, please let us know before you apply or contact our hiring manager through the details provided above.