Proffession:  Digital, Data & Technology

Directorate: Technology

Full Time equivalent: 37.5 hours

No of Roles: 2

Contract Type: Permanent

Location: Home working or Office Hybrid Working

UK Health Security Agency (UKHSA) offers hybrid working or home working for its employees – this means that whilst the role will be based in one of our UKHSA offices, there will be opportunities for an element of working from home. The balance between home and workplace working is to be agreed with the line manager, determined primarily by business need and in line with departmental policy. Some business travel will be required to other UKHSA offices. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available

Working Pattern – Full Time/ Flexible Working / Hybrid Working /Home Working

New entrants to the Civil Service are expected to start on the minimum of the pay band.

The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest.

This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&C’s are found https://www.ukhsa.reed.com/.

Closing Date – 07/08/2023. 23:55pm. Unfortunately, late applications will not be considered

Interview Date – 14/08/2023 and 15/08/2023 Please note, these dates are subject to change.

Job Overview

The Agile Delivery Manager will work with a wide range of individuals and parties, clinical and non-clinical, internal and external to UKHSA, to develop and deliver digital solutions to support the Agency’s commitment to protecting the nation’s health. For more information: https://www.gov.uk/guidance/delivery-manager

The Agile Delivery Manager is accountable for the performance of the portfolio teams and the delivery of products and services within it, that meet the needs of UKHSA and external users. You will do this by:

• Building and maintaining multi-disciplinary teams, ensuring that they are motivated, organised and collaborating to agreed iterative plans
• Coaching teams and team members, facilitating continuous improvement and applying the most appropriate Agile and lean tools and techniques to product delivery
• Planning and communicating with stakeholders, overcoming challenges and visualising progress towards agreed goals
• Identifying the people, skills, and resources that teams need to deliver agreed goals
• Proactively managing the risks, issues, dependencies and blockers to delivery as well as any delegated budgets and benefit/value realisation and reporting these things to the appropriate delivery board
• Participating in the delivery group, learning, sharing and applying skills and knowledge to improve delivery outcomes.
• Keeping the delivery teams focussed on identifying and meeting user needs so that they remain on track to meet the GDS Service Standard
• Managing budgets and suppliers, submitting all necessary forecasts and gaining all necessary investment approvalsWorking closely with the Product Delivery community to ensure new services, products and capabilities deliver value to citizens, in line with UKHSA priorities and threats

We are looking for a Delivery Manager to join our Technology team. You’ll manage an agile portfolio of work, delivered by several multidisciplinary teams from a range of supplierswith a mix of internal resources. You may also manage a specific project at the same time, dependent on the portfolio scale and complexity. You will work on a range of citizen-facing change projects building sustainable capabilities to secure the nation’s health, removing blockers and working in partnership with users, policy makers, developers and senior managers.

Your job will be to create iterative plans to solve problems and deliver new services, focusing multi-disciplinary teams on what’s important and getting the best value against constraints. You’ll also be a senior member of the team with the opportunity to shape our delivery function to respond swiftly for the future.  You’ll build awareness and capability across UKHSA of Government Standards as we learn from the investment made during the covid pandemic and transition to repeatable services for a wide range of threats, delivering high performing services which satisfy our citizens and colleagues across a wide variety of organisations in the UK and beyond.

Other  

• In addition to the job specific requirements above, this role will require adherence to all UKHSA Policies and Procedures
• All staff are expected to contribute to the delivery of corporate goals and objectives
• The role holder may be expected to support corporate service activity as set out in the Corporate Services Standard Operating Procedures
• This document provides an outline of the tasks, responsibility and outcomes required of the role. The job holder will carry out any other duties that may reasonably be required by their line manager

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the team, Directorate, and the Organisation

We’re looking for a confident, resilient and inclusive leader who is focussed on delivering value through continually learning and adapting.

The essential criteria are:

• Demonstrable experience of leading product centric Agile squads, delivering user centred outcomes using a range of Agile and lean tools and techniques, empowering agile teams to be self-organising, inclusive and continuously improving.
• Demonstrable experience in delivering successful digital products and services to standards such as GDS service standards
• Demonstrable experience of growing and nurturing Agile Delivery Management capability and coaching teams in good agile practice
• Demonstrate the ability to communicate effectively across organisational, technical and non-technical audiences.
• Communicate with others in a clear, honest and enthusiastic way in order to build trust and delivering difficult messages, being persuasive when required making sure all stakeholder expectations are managed.
• Experience and comfort planning, forecasting, estimating and delivering in an often uncertain and fast changing environment

You must have hands on experience of leading Agile teams throughout the product lifecycle.  We’re looking for people who have led several citizen facing deliveries of complex services and know how to manage uncertainty and complexity across products and programmes.

In the event of high application volumes, we will make an initial sift based on Agile Delivery Management experience.

Desirable Criteria:

• Government Product and Service Delivery Management experience including leading teams through GDS service assessments
• Degree educated – discipline not important.
• Willingness to be assessed against the requirements for BPSS clearance

Diversity and Inclusivity

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

If the link to apply for no longer works this may be because the job opportunity has closed early. We occasionally close vacancies early due to high volumes of applications. We would therefore recommend you complete your application prior to the closing date which is for guidance only.