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Head of Insight and Evaluation

  • 14/05/2024
  • £54,358.00 - £66,670.00 /yearly
  • Full Time & Permanent
Job expired!

Job Overview

Job Type

Full Time & Permanent


£54,358 - £66,670 yearly

Date Posted:


Expiration date:


Additional Detail

Job ID


Job Description

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

Job summary

This position is based Nationally

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Vacancy Description:    

The Ministry of Justice supports a range of issues that have a profound impact on peoples lives. We are at the heart of the justice system, and our priority work ranges from prison reform to modern justice and support for victims.

This is an exciting opportunity for an exceptional leader and ambitious insight and communications professional to lead a busy I&E team and continue to embed insight across a range of our communications. Its a challenging and rewarding role, requiring someone with exceptional leadership skills, first-rate analytical skills, and an ability to continue a transformation programme.

You will lead a small team of insight and evaluation experts to carry out bespoke research projects for our strategic communications priority areas. You will also continue a programme of work to transform the use of insight across the wider directorate - upskilling communications colleagues and ensuring our output is always data-led and fully evaluated.

You will be constantly pushing and challenging teams and senior leaders to develop our insight and evaluation approach, and learning from leading organisations in this space. You will build relationships across government (Number 10, special advisors, ministers) and use your negotiation and influencing skills to make things happen.

This will require a deep knowledge of insight and evaluation methodologies and the GCS Evaluation Framework, alongside a proven ability to influence, inspire and create change at all levels, and the leadership skills to drive forward large behaviour change projects.

You will report to the Deputy Head of Strategic Communications and External Affairs.

The role has several key requirements:

   Leading a small team of experts to ensure insight and evaluation are embedded within our strategic communications work as well as within key comms functions such as press, digital and corporate communications. This includes leading the team to communicate insight in a clear, engaging and actionable way to a range of stakeholders, and acting as a senior insight and evaluation specialist within the directorate. You will also act as an ambassador for the Ministry of Justice in the cross-government I&E community, and internally, influencing senior leaders, ministers, private offices and special advisers.
   Developing a culture of insight, where non-I&E professionals feel motivated, inspired and supported to create data-led communications strategies and evaluate their communications work thoroughly. This goes alongside identifying and delivering training and upskilling programmes to support this work. 
   Supporting the development and evaluation of the overall communications strategy, ensuring audiences sit at the heart of this work with particular focus on turning insight into action. This will include leading primary quantitative and qualitative research as appropriate across our strategic priorities previous experience of developing complex quantitative research and embedding segmentation is welcomed. You will also lead a programme of wider evaluation across multiple strategic communications priorities bringing together different communications functions (such as press, corporate and digital) to embed a culture of evaluation and demonstrate the collective impact of our work on the departments priorities.
   Collaborating with the wider I&E function to procure and manage the right platforms, products and agencies to support our insight work, ensuring both best value for money and quality of outputs.
   Team culture - ensuring your team is a happy, supportive and inclusive place to be; that difference is encouraged and celebrated; and that everyone is supported and empowered to do their very best work.
   Ability to work well under pressure and manage multiple priorities to tight deadlines, as well as change direction as and when needed.

Success Profiles    

1.    Applications will be assessed using the Civil Service Success Profiles Framework.
2.    This will focus on experience, assessed through your CV, Statement of Suitability and (for shortlisted candidates) in interview.
3.    Performance will also be assessed based on the following two behaviours, which will be assessed through your Statement of Suitability and (for shortlisted candidates) your interview, which will include a short presentation:
i.    Communicating and influencing.
ii.    Seeing the Big Picture
iii.    Changing and Improving
iv.    Working Together


4.    A CV setting out your career history, with key responsibilities and achievements.
5.    A Statement of Suitability (no longer than two pages) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to how you meet the behaviours stipulated.

Terms and Conditions

Appointment term:        This role is being offered as a permanent role

Salary range:        Depending on the grade of successful candidate(s), the salary would be agreed in line with MOJ policy.

Location:        National

Working arrangements:        Applications are welcomed from candidates who require flexible working arrangements.
Security Clearance:    SC

DBS required:    No

Reserved for UK Nationals:    Reserved for UK, RoI and EEA nationals with right to work

Selection Process:

Overview of process:    This role is being advertised in accordance with the Civil Service Recruitment Principles.

Shortlisted candidates will be invited for interview in May (dates TBC).

How to Apply

How to apply:    Please complete the application, submitting a CV and a short personal statement outlining your suitability for the role, focusing on the behaviours stipulated (no longer than 2 sides).

Closing date:    TBC

Further Information:    For further information about the role please contact [email protected]

Person specification

Please refer to Job Description


We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Seeing the Big Picture
  • Changing and Improving
  • Working Together
Alongside your salary of £54,358, Ministry of Justice contributes £15,165 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.


Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : SSCL Recruitment Enquiries Team
  • Email : [email protected]
  • Telephone : 0845 241 5359

Recruitment team

Further information

Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:


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