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Senior Delivery Manager

  • 14/05/2024
  • £54,358.00 - £66,670.00 /yearly
  • Part Time & Permanent
Job expired!

Job Overview

Job Type

Part Time & Permanent


£54,358 - £66,670 yearly

Date Posted:


Expiration date:


Additional Detail

Job ID


Work Location


Job Description

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

Job summary

This position is based Nationally

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Senior Delivery Manager

Location: National*

Closing Date: Wednesday 29th May

Interviews: w/c 10th June

Grade: Grade 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: National: £54,358 - £61,585 (which may include an allowance of up to £2,517).

London: £58,847 - £66,670 (which may include an allowance of up to £4,828).

Working pattern: full-time, part-time, flexible working

Contract Type: Permanent

Vacancy number: 87121

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

Were recruiting for a Senior Delivery Manager here at Justice Digital, to be part of our warm and collaborative Strategic Initiatives team.

This role aligns against Senior Delivery Manager from the Government Digital and Data Framework.

You will form part of a multi-disciplinary team responsible for the delivery of a range of outcomes in support of the wider Technology Services teams. You will play a key role within the team whose deliverables include :-

  • Identifying and documenting existing and future Technology, Service and Security landscapes and Strategies,
  • Identifying and preparing market ready requirements,
  • The development of Business Cases,
  • Supporting Commercial and Financial processes,
  • Supporting Service Design and Architecture,
  • The Transition of services from supplier to supplier or in-house,
  • Deployment of technology or services across the MoJ estate,
  • Exiting of services from incumbent suppliers,
  • Tracking and reporting on Performance and Finance forecast and spend,
  • Business and Stakeholder engagement and communication

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

As a Senior Delivery Manager you will be accountable for supporting the delivery of a set of complex programmes, projects, products and services that are being delivered by multiple teams or have high technical or political risk. You will be responsible for:-

  • Optimising the delivery flow of teams
  • Managing stakeholder expectations and moderate discussions about high risk and complexity, even within constrained timescales
  • Negotiating, influence or set budgets in complex environments
  • Writing or input into business cases and can communicate business-value propositions
  • Actively addressing the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists
  • Identifying innovative ways to unblock issues
  • Leading a continual planning process in a very complex environment
  • Identifying dependencies in plans across services and co-ordinate delivery
  • Taking responsibility for complex relationships with contracted suppliers
  • Identifying appropriate contractual frameworks and identify appropriate suppliers
  • Negotiating with and get good value out of contracts and suppliers

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!


  • 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
  • A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
  • Staff have 10% time to dedicate to develop & grow
  • Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
  • 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings birthday. 5 additional days of leave once you have reached 5 years of service.
  • Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
  • Wellbeing support including access to the Calm app.
  • Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT
  • Bike loans up to £2500 and secure bike parking (subject to availability and location)
  • Season ticket loans, childcare vouchers and eye-care vouchers.
  • 5 days volunteering paid leave.
  • Free membership to BCS, the Chartered Institute for IT.
  • Some offices may have a subsidised onsite Gym.

 Person Specification


  • Experience in effectively delivering complex, high risk products and services. You can solve issues and unblock problems. You can lead a team and set the pace, ensuring teams are working towards delivery commitments. You can engage in elements of risk management such as effectively managing and tracking the mitigation of risks. You can manage various dependencies across teams, departments and government as a whole.
  • You have experience in taking a consistent and ongoing approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and roadmapping. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can maintain the cadence of delivery and manage the relationships between different people within and across teams.
  • You have experience in and can understand the different phases of product delivery and can contribute to, plan or run them. You can maintain a product or process through the delivery phases, into live and then into retirement. You can lead a team through the different phases of the product delivery life cycle. You can maintain and iterate a product over time to continuously meet user needs. You can understand incident management and service support to ensure that products are built effectively.
  • You have experience in communicating effectively across organisational, technical and political boundaries, understanding the context. You can make complex and technical information and language simple and accessible for non-technical audiences. You can advocate on behalf of a team and communicate what it does, to create trust and authenticity. You can successfully respond to challenges.

Willingness to be assessed against  the requirements for BPSS clearance. 

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

Person specification

Please refer to Job Description
Alongside your salary of £54,358, Ministry of Justice contributes £15,165 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.


Selection process details

How to Apply

Candidates must submit a CV and Personal Statement, which describes how you meet the requirements set out in the Person Specification above.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience and the following Behaviours during the assessment process:

  • Managing a Quality Service
  • Changing and Improving
  • Working Together
  • Communicating and Influencing

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference and will be asked to present on a topic shared one week before interview.

Should we receive a high volume of applications, a pre-sift based on Experience in effectively delivering complex, high risk products and services. You can solve issues and unblock problems. You can lead a team and set the pace, ensuring teams are working towards delivery commitments. You can engage in elements of risk management such as effectively managing and tracking the mitigation of risks. You can manage various dependencies across teams, departments and government as a whole.  will be conducted before the sift.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact [email protected]

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : SSCL Recruitment Enquiries Team
  • Email : [email protected]
  • Telephone : 0845 241 5359

Recruitment team

Further information

Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:


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