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Employer Spotlight: St. James’s Place

Employer Spotlight: St. James’s Place

Shining a light on some of our global partners, we’re delighted to share with you an Employer Spotlight featuring FTSE 100 company and fellow Disability Confident Leader, St. James’s Place (SJP). A supporter and pilot partner of Patchwork Hub from our very early days, SJP continues to make considerable strides as part of its Equality, Diversity and Inclusion (ED&I) initiatives to further open its opportunities to disabled candidates and ensure that disabled people are fully integrated into the future model of work, front and centre of the change. A leader in the financial services sector and hosting some of the best talent in the industry, we recently caught up with St. James’s Place to learn more about their work and social mission.

Who are St. James’s Place?

St. James’s Place (SJP) are one of the UK’s largest, advice-led wealth management companies. We are a FTSE 100 company, trusted with £157.5 billion of client funds. We advise our clients through our 4,766-strong partnership of highly qualified advisers who are here to help you confidently make the right financial decisions to live life the way you imagine. With over 941,000 clients, we’re one of the UK’s leading financial services companies, and an organisation committed to improving people’s financial lives.

St. James’s Place’s mission and main aims as an organisation

At SJP, we want to create a world where finance is easy to understand and more rewarding. Where everyone feels in control of their finances, confident in their plan, and excited for the future. We do this through face-to-face financial advice, delivered by qualified, expert advisers who make up our Partnership. 

Our advisers work together with clients to create a detailed financial plan to achieve their financial goals, helping them to make confident and informed choices to create the future they want. But it doesn’t just stop at our clients. We are passionate about supporting the financial well-being of our wider communities too. Whether that’s the support we give to our employees, the financial education we deliver in schools, or charities we work with to support those most vulnerable in society.

How are St. James’s Place promoting diversity, inclusion and accessibility?

At SJP, our focus is on building a safe and inclusive community where diverse perspectives are valued, and people can bring their true selves to work. Actions we have taken to support this include:

  • Working with our Community Networks to create safe spaces for support, learning, allyship, and driving change. These include our Disability and Neurodiversity Network, Professional Women’s Network, Pride Network, Race and Ethnicity Network, and Working Families Group.

  • Listening to the experiences of our community through our workforce engagement panel, focus groups and employee survey - the outputs of which help inform our inclusion initiatives.

  • Supporting the development of diverse talent through our mentoring, coaching and leadership programmes. 

  • Reviewing our people policies and processes to ensure they’re driving fair and inclusive outcomes. 

  • Celebrating our differences through our calendar of I&D events and recognising key religious and cultural days.

  • Partnering with external organisations to share best practice, support, research, and resources. These include Patchwork Hub, Business Disability Forum, Disability Confident, the Diversity Project, LGBT Great, Stonewall, Aleto Foundation, Gender Networks, and Progress Together. 

  • Actively engaging with regulators, government, parliament, and other policy stakeholders, on inclusion and diversity issues where we have expertise or an interest.

Why are accessibility and inclusion important to your company?

At SJP, we believe in the value of difference and know that cultivating an inclusive culture helps us to benefit from those differences. Having a diverse community of people, with a range of experiences, skills, and approaches will help us to better understand and meet the needs of our clients, drive creativity and innovation, and deliver the best products, services, and experiences. That’s why we aim to attract, retain, and develop the best people from all walks of life and from all backgrounds.

Has your company made any important steps towards accessibility?

  • We were proud to be awarded ‘Disability Confident Leader’ status for the 4th year running, in recognition of the support we provide to disabled and neurodiverse talent. 

  • We engage with our external partners, Patchwork Hub, The Business Disability Forum and GAIN (Group for Autism, Insurance, Investment and Neurodiversity) to drive best practice in our industry and beyond. 

  • Our Disability and Neurodiversity Network provides a safe space for members of our community to share experiences, build connections, become allies and raise concerns. 

  • We want to give everyone the best possible chance to show us their potential. Upon application, we ask candidates whether they require any adjustments throughout the recruitment process so that we can provide the right support, in the right way. We’ve also introduced Disability Awareness Training for our recruitment team. 

  • As an equal opportunities employer, we guarantee an interview to any applicant with a disability as defined by the Equality Act 2010 who meets the minimum criteria for the role. 

  • We have enhanced our hybrid working guidance to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. 

  • We have created an I&D principle toolkit based on four core principles: being representative, accessible, inclusive, and avoiding bias. The toolkit is supported by live workshops and self-serve content training content which covers topics such as accessibility, neurodiversity, unconscious bias, and inclusive leadership.

  • We work with a number of external organisations to access further support for our people when required, these include occupational health services, Access to Work, BUPA, listening services and Hospice UK Compassionate Employers Programme.

Are there any areas of the company that you’re proud of?

Since our very beginning, SJP have embraced a culture of doing the right thing and striving to have a positive impact on the world around us. In joining SJP you’ll be part of a team that considers how our work affects the world in which we belong. 

In 1992, the St. James’s Place Charitable Foundation was set up as a way for our employees and advisers to give back and make a positive difference in their local communities. Over 30 years on and the generous support of the SJP community has helped raise over £125 million, making us one of the largest corporate foundations in the UK. 

The Foundation’s funds are primarily raised through the generosity, time, and fundraising efforts of the SJP community. The funds provide support to small and medium-sized charities across the UK and overseas through a range of grant-giving programmes. 

As well as direct financial support, we work with our charity partners to provide holistic guidance to help them grow sustainably and respond to any emerging challenges. We also seek to build greater impact through practical and skills-based volunteering provided by the SJP community, with over 90% of our employees involved in supporting our communities and good causes.

What can your company offer to Patchwork Hub’s talent pool of skilled job seekers?

SJP is a home for people who care about the future – financially, environmentally, and socially. We are passionate about cultivating and nurturing future talent to give you the confidence to chart your own career path.

We’re advertising on Patchwork Hub, so apply for our roles now!


Want to find out more about St. James’s Place? Check out the links below:

SJP's Website

SJP’s Instagram

SJP’s LinkedIn

SJP’s Facebook

SJP’s Twitter


Published: 5th December 2023

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